Refund Policy

Thank you for shopping with 3BillionDreams. We want you to be satisfied with your purchase.

Returns

We accept returns on eligible products within 30 days of delivery, provided the item is unused, unopened, and in its original condition and packaging.

For health, safety, and hygiene reasons, opened or used fragrance products may not be eligible for return.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Please include your order number and photos of the item and packaging so we can review the issue.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Non-Refundable Items

Shipping charges and certain products may be non-refundable. items that have been opened, used, damaged after delivery, or returned outside the applicable return period may not qualify for a refund.

How to Request a Return

To request a return or refund, contact us through the contact information provided on our website with your order number and a description of the issue.

3BillionDreams reserves the right to update this Refund & Return Policy at any time.

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